DDC, Urges Patience and Tolerance - Rugby and Daventry Radio Station Midlands UK            

DDC, Urges Patience and Tolerance

Written by on April 1, 2020

Article Published on Wednesday April 1, 2020 10:31 AM by


DDC, Urges Patience and Tolerance


With more and more people self-isolating, people working from home and children now off school, we’d like to take this opportunity to encourage patience and tolerance in the current circumstances.

Please continue to be considerate of your neighbours at this time.  

There could be more noise than you normally hear as more people will be at home during the day time – this could be DIY, music, and children playing inside and outside their homes. While excessive noise can sometimes be considered as anti-social behaviour and/or noise nuisance, noise considered as ‘everyday household noise’, such as from children playing, would generally not be classed as antisocial behaviour or as a statutory noise nuisance.  

Speak to your neighbours first

We would encourage speaking with your neighbours about any problems you might have.  We would suggest you post a note through the door as a way of getting in touch with neighbours, as this is a safe way of communicating with those that may be self-isolating. 

Reporting anti-social behaviour

If the behaviour is persistent during the day (meaning it lasts for continuous periods of over 30 minutes a day for at least 5 days within a week) or during the night-time (after 11pm and before 7am), and you do not feel safe approaching your neighbour, or you have tried and the situation has not improved, please make a log with dates and times of the incidents.

You can then report an instance of anti-social behaviour here or by emailing [email protected]  

Anti-social behaviour

Anti-social behaviour is behaviour which causes harassment alarm and/or distress. It can be very damaging to individuals and communities and The Daventry District & South Northamptonshire Community Safety Partnership works together to tackle it.

Types of anti-social behaviour can include: 

How to report an incident

Report anti-social behaviour here

We will respond by considering the reported incident, consulting with you and by liaising with partner agencies.

Find out more by downloading our  Ant-Social Behaviour Service Standards

Reviewing the response to your case 

All victims of anti-social behaviour (ASB) have a right to ask for a review of their case, under something known as the Community Trigger. When certain criteria are met, agencies are required to review how previous complaints of ASB have been dealt with, and what further action (if any) is required.

The trigger can be activated by either the victim themselves or someone on their behalf – such as a carer, family member or councillor. A victim can be an individual, business or community group.

The following criteria must be met:

  • There must have been three reported incidents of ASB in the previous six months to a relevant agency (such as the police, council or housing provider)
  • Each report must have been made within one month of the alleged incident
  • None of the reports can have been anonymous
  • Each reported incident must have caused harassment, alarm or distress.      

If the criteria is met a review will take place involving the relevant partners. The review will result in one of the following outcomes:

  • No further action (which can be appealed)
  • Further action identified and prepared into an action plan with appropriate and realistic time scales
  • No further action due to impending circumstances – for example awaiting court results. 

Please note the Community Trigger is not a complaints process. If you are not satisfied with the outcome of a case contact the relevant organisations and ask for their complaints process. 

Activating the Community Trigger

To activate the Community Trigger email  [email protected] 

Alternatively write to:

Kevin Fagan  
Community Partnerships Manager
Council Offices
Lodge Road
Daventry  
NN11 4FP

If you have activated the Community Trigger we will contact your to advise whether the criteria has been met and detail the next steps in the process.

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DDC, Urges Patience and Tolerance
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